Admin Settings (16)

Agent is locked due to multiple incorrect logins

Ändrad den Ons, 27 maj vid 4:12 E.M.
What is Audit log?

Ändrad den Ons, 27 maj vid 4:12 E.M.
What are the cases in which the SLA would not run on tickets?

Ändrad den Ons, 27 maj vid 4:12 E.M.
I would like to change the Freshworks profile email

Ändrad den Ons, 27 maj vid 4:12 E.M.
I need to find how to change a survey response

Ändrad den Ons, 27 maj vid 4:14 E.M.
Is there also limit for adding Occasional agents?

Ändrad den Ons, 27 maj vid 4:14 E.M.