Self Service Portal (14)

How do I create a ticket on behalf of a customer?

Ändrad den Ons, 27 maj vid 4:08 E.M.
How do I create a ticket for my own reference?

Ändrad den Ons, 27 maj vid 4:12 E.M.
What is the difference between Agents and Collaborators?

Ändrad den Ons, 27 maj vid 4:24 E.M.
What is the difference between Freshworks URL and Freshdesk URL?

Ändrad den Ons, 27 maj vid 4:24 E.M.