Customer Satisfaction Surveys (7)

Why the customer satisfaction surveys are not being sent?

Ändrad den Ons, 27 maj vid 3:58 E.M.
How do I have an NPS score using Freshdesk surveys?

Ändrad den Ons, 27 maj vid 3:58 E.M.
How to create a new Customer Satisfaction Survey?

Ändrad den Ons, 27 maj vid 4:07 E.M.
Is it possible to send a satisfaction survey for tickets that came through Facebook?

Ändrad den Ons, 27 maj vid 4:16 E.M.
Is it possible to send CSAT survey in different languages for different customers?

Ändrad den Ons, 27 maj vid 4:20 E.M.
My customer is not receiving the survey email in the correct language. How to fix this?

Ändrad den Ons, 27 maj vid 4:20 E.M.
The CSAT survey emails are not being translated. What am I missing?

Ändrad den Ons, 27 maj vid 4:20 E.M.