Helpdesk Rebranding (6)

How to communicate with a third party from a Freshdesk ticket without involving the customer?

Ändrad den Ons, 27 maj vid 3:36 E.M.
How do I change the Helpdesk name in the left corner on the Agent portal?

Ändrad den Ons, 27 maj vid 3:39 E.M.
How do I rebrand the Agent side of the portal and change its colors?

Ändrad den Ons, 27 maj vid 3:51 E.M.
How do I remove the Forums tab from the portal entirely?

Ändrad den Ons, 27 maj vid 3:53 E.M.
Customers are not able to open the ticket URL in the response. How can I rectify this?

Ändrad den Ons, 27 maj vid 4:06 E.M.
How to cancel my Freshdesk Account?

Ändrad den Ons, 27 maj vid 4:06 E.M.