Email notifications (9)

How to set up agent reply template in Freshdesk?

Ändrad den Ons, 27 maj vid 3:33 E.M.
How to notify customers when agent adds public note?

Ändrad den Ons, 27 maj vid 3:49 E.M.
Stopping Email Notification for Merged Tickets

Ändrad den Ons, 27 maj vid 3:55 E.M.
How to stop the ticket closure notification for a specific ticket?

Ändrad den Ons, 27 maj vid 4:03 E.M.
How to set up email notifications and reminders for SLA violation?

Ändrad den Ons, 27 maj vid 4:03 E.M.
How to notify the customer when a ticket is closed or resolved?

Ändrad den Ons, 27 maj vid 4:03 E.M.
How to setup automatic email response to customers for new tickets?

Ändrad den Ons, 27 maj vid 4:07 E.M.
I am not getting notified when I am assigned on a ticket. Please help.

Ändrad den Ons, 27 maj vid 4:08 E.M.
Is there any way to see the automated responses the customer receives for a ticket ?

Ändrad den Ons, 27 maj vid 4:14 E.M.