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Is there any way to pull a report or find metrics on the number of views per solution article?
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How can I delete a draft in the Knowledge Base?
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How can I import my existing Knowledge Base into Freshdesk?
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Is it possible to have existing knowledge base articles pop-up before someone submits a ticket on that topic?
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Is it possible to hide all articles of one language from the customers which are work-in-progress ?
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How do customers/visitors change the language on the customer portal?
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Who all can change the language ?
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Can i refer the master version while editing a translation ?
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How to show the author name in an translated article ?
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Can I have different tags,folder & category names for translated articles?