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Workflows for AI Agents in Freshdesk
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Provide Instructions for AI Agents
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Monitor and Analyze AI Agent Performance Metrics in Freshdesk
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Advanced AI Agent Settings Configuration in Freshdesk
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Build workflows: no code agentic workflows
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Build and curate knowledge AI Agents in Freshdesk
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Configure handover settings for AI Agents
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Evaluate and Improve Your Freddy AI Agent Responses in Freshdesk
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Write Freddy AI–optimised knowledge content
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Configure conversation behaviour for AI agents