Last updated: 2026-02-20

Source: https://support.freshservice.com/support/solutions/articles/50000011965-do-we-have-limitations-on-the-number-of-requesters-or-tickets-that-can-be-created-in-a-freshservice-a

For requesters: For a Freshservice account with a subscription, there is no limit on the number of requesters that can be created. For Freshservice trial accounts, only 100 requesters can be created.

For tickets: For any type of Freshservice account, there is no limit on the number of tickets that can be created.