Last updated: 2023-10-09
Source: https://support.freshservice.com/support/solutions/articles/50000009149-how-to-ping-the-device-
Please find the steps below to ping the device manually
1. Open the command prompt in your computer (Terminal if you are using Linux or OS X)
2. Type “ping <HostName / IP>”
3. If all the packets are sent and received, and if you do not see any timeouts, then everything is working fine. Try scanning the specific device again in Probe.