Last updated: 2018-12-03

Source: https://support.freshdesk.com/support/solutions/articles/237944--error-loading-widget-error-message-on-team-dashboards

You will see this error message (shown in screenshot below) on your dashboard as part of the:

  • Live widgets (Scorecard & Bar Chart widgets) - when the corresponding ticket view is deleted
  • Team Performance and trends widgets (SLA trends, Ticket trends, Time trends, Leaderboard, and CSAT widgets) - when the corresponding group/product is deleted
  • Clicking on ' View configuration' will let you edit and update that widget for the dashboard.