Last updated: 2024-11-07

Source: https://support.freshdesk.com/support/solutions/articles/225479-how-do-i-stop-my-users-from-receiving-an-email-to-sign-up-for-the-portal-

To turn off this sign up email from being sent to the requesters, please go to Admin --> Workflows --> Email Notifications --\> Requestor notifications and turn off User activation email.