-
How can I add an email address to which my customers can write and create tickets on Freshservice?
-
How to setup the forwarding rule for the service desk email address?
-
How to activate a service desk email address?
-
Why haven't I received the Activation email from Freshservice?
-
Why am I getting the error, ‘Activation code invalid’ when I try to activate my support email address?
-
How do I reply directly to the Original sender when it comes to emails that are forwarded to the service desk email address by an agent?
-
Can I use my own mail servers to send and receive emails in Freshservice?
-
Can you create a ticket using Reply-to address in Freshservice?
-
How do customer replies get appended to the original ticket?
-
Can an email address be automatically added in the CC for replies?