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Priority Matrix (3)
Automatically set the ticket priority.
Modified on Wed, 27 May at 6:00 PM
Why are tickets coming in with a Low priority even if the Urgency and Impact have been set?
Modified on Wed, 27 May at 6:00 PM
Why I am not able to set the priority of a ticket using Impact and Urgency for Service request tickets?
Modified on Wed, 27 May at 6:00 PM