Priority Matrix (3)

Automatically set the ticket priority.

Modified on Wed, 27 May at 6:00 PM
Why are tickets coming in with a Low priority even if the Urgency and Impact have been set?

Modified on Wed, 27 May at 6:00 PM
Why I am not able to set the priority of a ticket using Impact and Urgency for Service request tickets?

Modified on Wed, 27 May at 6:00 PM