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Setting up form fields for a Problem.
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Can a requester be given access to the problems?
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Is there a template for problems?
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Can we rename the existing status for a problem?
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Can we add a new status to the existing status in a problem?
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Is there a dependent field in problem fields?
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Can we have a problem to be visible to anyone apart from agents?
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Is there an option to use dynamic fields for problem fields.
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Can we create a task in a problem?
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Can we have a custom status for a task?