Miscellaneous articles (5)

Check your Freshdesk signup date and Freshdesk Omni Version

Modified on Wed, 27 May at 3:52 PM
List of features in Freshdesk from 2021

Modified on Wed, 27 May at 4:25 PM
Upcoming changes to day-based SLAs in Business hours

Modified on Wed, 27 May at 4:25 PM
Upgrade SLA and Contacts to the new Freshdesk Omni experience

Modified on Wed, 27 May at 4:25 PM
Ticket details enhancements

Modified on Wed, 27 May at 4:25 PM