Admin Settings (16)

Agent is locked due to multiple incorrect logins

Modified on Wed, 27 May at 4:12 PM
What is Audit log?

Modified on Wed, 27 May at 4:12 PM
What are the cases in which the SLA would not run on tickets?

Modified on Wed, 27 May at 4:12 PM
I would like to change the Freshworks profile email

Modified on Wed, 27 May at 4:12 PM
I need to find how to change a survey response

Modified on Wed, 27 May at 4:14 PM
Is there also limit for adding Occasional agents?

Modified on Wed, 27 May at 4:14 PM