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Reauthorization of custom mailbox
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Configuring custom SSO policies under Org
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Single Sign-On in Freshdesk
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Allow or block IP addresses in Freshdesk for secure access control
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Enable your WordPress users to login with SSO to Freshdesk
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Password policy for agents and customers
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Ticket Archiving
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Restrict your helpdesk to certain domains
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Allowlist NAT IPs
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Deprecation of TLS V1.1