-
Automatic Sitemap Generation
-
Self service - Setting up your Knowledge base for multiple products
-
Understanding all article statuses
-
Managing multilingual knowledge base using article status
-
Setting up a Multilingual Knowledge Base
-
Creating new forums and categories in your Help Desk
-
Building your Community with Forums in Freshdesk
-
Customize your Forums as questions, announcements, ideas & problems
-
Forum moderation and advanced spam protection
-
How to follow topics and forums in the community?