Onboarding and Setup (30)

Manage agent roles and permissions in Freshdesk

Modified on Sun, 17 May at 9:33 PM
Creating a custom role

Modified on Sun, 17 May at 9:33 PM
Understanding ticket scope and agent role

Modified on Sun, 17 May at 9:33 PM
Advanced ticket scope in Freshdesk

Modified on Sun, 17 May at 9:33 PM
How to restrict ticket access to agents?

Modified on Sun, 17 May at 9:33 PM
Freshdesk Upcoming Enhancement 2025

Modified on Sun, 17 May at 9:34 PM
Freshdesk Upcoming Changes(December 2025 - March 2026)

Modified on Sun, 17 May at 9:34 PM
Get Started with the New Freshdesk Interface

Modified on Sun, 17 May at 9:34 PM
How to upgrade to the new Freshdesk?

Modified on Sun, 17 May at 9:34 PM
WhatsApp username update impact on Freshdesk and Freshchat products and required actionss

Modified on Sun, 17 May at 9:34 PM