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Is there an app where my customers or clients can login to raise tickets?
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Why would I need to set up Multiple Products in Freshdesk?
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How do I set up multiple products on a portal?
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Where do I enter the URL for my new product ?
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Is it possible to reassign a support email address from the main portal to one of the products?
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How to enable or disable email notifications in Freshdesk?
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Why am I, as an agent, not getting notifications when a new ticket is created?
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Why are my requesters receiving two emails notifications when a new ticket is created?
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How do I stop my users from receiving an email to sign up for the portal?
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How are the points calculated for the Leaderboard?