Freshdesk FAQ (145)

How do I export the data in my account?

Modified on Sun, 17 May at 10:30 PM
How do I export my helpdesk data?

Modified on Sun, 17 May at 10:30 PM
How can I change the company name in my Freshdesk account?

Modified on Sun, 17 May at 10:31 PM
Why am I unable to unzip or open the XML file?

Modified on Sun, 17 May at 10:31 PM
What are the charges for call?

Modified on Sun, 17 May at 10:31 PM
How to add Apps to my Freshdesk Account?

Modified on Sun, 17 May at 10:31 PM
Why is it that a comment in JIRA is added in Freshdesk under a different username?

Modified on Sun, 17 May at 10:31 PM
Why is a ticket created in Freshdesk whenever a comment is added in JIRA?

Modified on Sun, 17 May at 10:31 PM
Why isn't status mapping in JIRA working for me?

Modified on Sun, 17 May at 10:31 PM
How to attach files which are larger than 20 MB?

Modified on Sun, 17 May at 10:31 PM

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