Notify agents when someone disassociate an incident from a change. How can I do this? :

Last updated: 2019-09-17

Source: https://support.freshservice.com/support/solutions/articles/50000000270-notify-agents-when-someone-disassociate-an-incident-from-a-change-how-can-i-do-this-

Under Email Notifications we have a notifications called “Incident Detached from Change” this notification would be triggered to the Change assigned agent when someone detaches an incident from a change ticket.