Last updated: 2023-07-21

Source: https://support.freshdesk.com/support/solutions/articles/236290-how-do-i-delete-multiple-tickets-from-same-person-

Using Search bar, search for the Requester email address and navigate to Contacts tab and click Show tickets from <contact\_name>.

You can use bulk actions to delete the tickets (30 tickets at a time) to delete all the tickets associated to the requester email address.