Last updated: 2024-05-31

Source: https://support.freshdesk.com/support/solutions/articles/230171-how-can-i-see-the-number-of-tickets-received-on-a-daily-basis-

Ticket Volume Trends should help you with this metric.

Navigate to Analytics > Curated reports > Ticket Volume Trends > Load Analysis. You can view the number of tickets received on a daily basis for the set date range.