Last updated: 2023-08-02

Source: https://support.freshservice.com/support/solutions/articles/50000003922-installation-guide-freshcaller

Overview

Manage teams and users in Freshcaller via the workflow Automator.

Description

Orchestration apps let you automate repeatable tasks and actions that span across a diverse set of systems and applications using workflows. The list of actions supported for this app include:

Users:

1. Create User

2. Get User

3. Get User By Email

Teams:

1. Create Team

2. Update Team

3. Fetch Team

4. Get Team by Name

5. Add users to a team

6. Remove user from a team

Prerequisites

To install and authenticate the app, you need to provide the following input:

1. Config Name - Provide a name for your configuration to identify which account you are connected to.

2. Domain- The domain of your Freshcaller account.

3. API Key- The authorization token for this account. The API Key can be found under your profile settings in the Freshcaller.