Last updated: 2018-10-02

Source: https://support.freshdesk.com/support/solutions/articles/236913-how-will-i-be-notified-in-freschconnect-

By default, members in a discussion only receive notifications when someone:

1) @mentions them

2) Replies to their message directly

3) @mentions the discussion

There is a dedicated Freshconnect notification center where you will receive discussion related notifications.

You can click on the Freshconnect link in this notification center to see a list of all the discussions you are

collaborating on.

Freshconnect notifications are also sent via email.