Last updated: 2018-12-12

Source: https://support.freshdesk.com/support/solutions/articles/225276-is-there-an-app-where-my-customers-or-clients-can-login-to-raise-tickets-

As of now, the Freshdesk Mobile app is only for agents to use on-the-go and not for customers. If you are looking for a customer facing mobile app, leave us an email at support@freshdesk.com and one of our agents will be in touch.