Last updated: 2017-07-20

Source: https://support.freshdesk.com/support/solutions/articles/225281-can-i-use-the-sso-that-i-ve-set-up-to-log-into-the-freshdesk-mobile-app-

Yes, you'll be able to log into your Freshdesk account using the credentials you use for the SSO you have set up. You would also have the option to bypass the SSO and use the normal Freshdesk login.